Why is My Refrigerator Water Dispenser Not Working?

image of refrigerator water dispenser

Is the water dispenser on your refrigerator not dispensing water? If so, you can try to repair the problem by yourself or call Warwick Appliance Repair for refrigerator repair Warwick, Rhode Island.

There are a lot of reasons for a water dispenser in a kitchen refrigerator to not work anymore. Again, some suggestions are going to sound a little strange. However, something as obvious as a power switch on the refrigerator has been the cause in some instances. Be sure to check the obvious potential issues before moving forward with complicated refrigerator repair. Let’s start to tackle this appliance repair issue and see what solutions we can cite for a broken water dispenser.

The cause of a broken water dispenser is typically either an installation error, a filter issue or frozen water tubes:

Refrigerator Installation Problems

You just bought a brand new refrigerator for your kitchen with a water dispenser, but it is not working. The water dispenser has to be hooked up to the water line. That could be the issue.

If the brand new refrigerator is replacing an older refrigerator that did not have a water dispenser or ice maker, there is a chance that you do not have a water line near this area. A water line is commonly run from under a home either in a basement or crawl space. You can buy this type of water line at almost any home repair store and they’re very easy for the typical homeowner to install. Typically they have come with a water shut-off valve, which is important so that if you need to relocate the refrigerator, you can shut off the water.

If there’s a connected water line, is the valve turned on? The valve handle should be lined up with the hose. And, is there water running through the pipe you have used to connect the water line? Simple and questions, but things that need to be accounted for.

If you had to remove the doors during installation the water dispenser might not be plugged in. Check the manual to see the wire harness for that particular model of refrigerator. Check that it is plugged into the refrigerator.

When the water is connected, most of the time there is air in it. So, engaging and disengaging the water dispenser control on the refrigerator to get the air out is needed.
Filter Issues

On some of the refrigerators, there are different filters. These filters could “expire”, clog or freeze. All filters are dependent on your style and brand of refrigerator. If the filter is blocked it can cause slow filling or no flowing. It’s recommended that your filter is changed every 6 months. Changing filters can be difficult. If you have problems, go online and find the proper process to replace a filter.

One idea is to fill up the water filter with water prior to installing it. Typically the water filters can take a long amount of time to fill, which might cause you to believe the water dispenser on the refrigerator is not working right. You should read the directions if all else fails. To be sure it’s not air trapped in the lines, depress the dispenser arm for around 5 minutes.

A frozen water tank might be the source of the problem as well in some refrigerators. If the water tank freezes it will leak onto the food bins. Minimal food inside of the fresh food bins might cause freezing to occur.


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